Rotating a PDF takes one click per quarter turn and saves for everyone on the transaction. Answers to the common questions about turning docs the right way up.
A doc uploaded sideways. How do I fix it?
Click the doc's [Gear], then [Rotate Right] or [Rotate Left]. Each click turns it 90 degrees, and Pipeline saves the corrected version in place.
Is there a rotate 180 option?
Not as its own menu item — click rotate twice. Two clicks of either direction flips a doc, which is why a dedicated 180 option has never earned a place in the menu.
Does rotating change the doc for everyone?
Yes. Pipeline saves a rotated version of the doc, so everyone who opens the transaction afterward sees the corrected orientation.
Can I rotate a JPG or a PNG?
No — rotation works on PDFs. Other file types are stored and can be opened from the preview's [Open Doc] button, but they can't be turned inside Pipeline. Converting them to PDF before uploading keeps every doc tool available.
Can I rotate just one page?
Yes, in the Break Apart tool. Open the doc's break-apart view, hover over the page you want, and click [↻].
Why can't I rotate a doc someone else uploaded?
That's by design. Agents can rotate docs they uploaded themselves, up until an admin assigns the doc to the transaction or marks it Reviewed. After that — and for anything uploaded by someone else — an admin makes the change. You can email an admin straight from the transaction to ask.
I rotated it and it still looks the same. What now?
The preview is probably catching up. Pipeline rebuilds it after every rotation, usually within a second or two and occasionally up to about 30 seconds. If the old orientation is still there, do a hard refresh — Ctrl+Shift+R on Windows, Command+Shift+R on a Mac — and make sure your browser is up to date.
Is there a size limit on rotating?
Docs of roughly 300 pages or more may not rotate. For a doc that large, splitting it into smaller pieces first is the practical route.
Learn More
Uploaded sideways or upside down? Two clicks turn a doc the right way up, and it stays that way for everyone.
See Doc Rotation
Still Have Questions?
Didn't find your answer above? Email us at help@paperlesspipeline.com and we'll help.