Deactivating retires a Location you no longer use, without deleting it. Answers to the common questions about deactivating Locations.
Can I delete a Location instead of deactivating it?
Deactivating is how you retire a Location. Rather than deleting it outright, Pipeline deactivates the Location so it drops off your active list while staying on record.
Who can deactivate a Location?
A Master Admin, or an admin with the "Create users and locations" permission. The same admins who can add and rename Locations can retire them.
Where do I deactivate a Location?
On the Manage Locations page. Click the gear to the right of the Location, choose [Deactivate Location], then click [Deactivate] to confirm.
We're dissolving a team — how do I move everyone out before deactivating its Location?
Change each agent's Primary Location first, then deactivate the Location. On the Manage Users page, open each agent, set a new Primary Location from the dropdown, and click [Update User] before you retire the old Location.
Learn More
Deactivate a Location you no longer use to keep your Locations list focused on the offices and teams you're actively running.
Still Have Questions?
Didn't find your answer above? Email us at help@paperlesspipeline.com and we'll help.