Popular Articles

  1. Monthly Backups

    Every month, Pipeline builds a downloadable copy of your account so you always have an offline record of your transactions and documents — yours to keep, whether you're just being cautious or planning ahead. Introduction Most offices never down...
  2. Reinstatement FAQ

    Reinstatement brings a closed account back when it's still recoverable, reviewed by our team on request. Answers to the common questions about getting your data back, timing, and cost. Can I reinstate an account I canceled? Often, yes — reach ...
  3. Agent Anniversary Emails

    Commission splits often change on an agent's start-date anniversary, so Pipeline reminds your admins five days ahead. Introduction Most brokerages reset an agent's split or their cap on the anniversary of the day they started. It's a real chang...
  4. Business Holidays FAQ

    Business holidays are the per-year list of days your office is closed, and Pipeline uses them only where a rule counts business days. Answers to the common questions about federal holidays, planning ahead, and what changes when you add one. Does ...
  5. Adding a Checklist Template

    Build a new checklist template from scratch — name it, pick the locations that use it, and load it with the tasks a deal depends on. Introduction Every office has a process that lives in somebody's head. The eleven things that have to happen be...
  6. Document Names or Tasks to Track

    The tasks on a checklist are the documents to collect and the steps to finish on a transaction. Introduction A checklist template is an empty shell until you tell it what to track. Document Names or Tasks to Track is where that goes: one line...
  7. Get a 30-Day Warning Before a Listing Expires

    Pipeline's built-in reminder gives your agents five days' notice. Any lead time longer than that, you build yourself — out of a single checklist task. Introduction Five days is enough to notice a listing is expiring. It isn't enough to reach th...
  8. Key Dates

    Mark a task as a key date and its deadline flows onto coversheets, calendars, and your emails. Introduction Most tasks on a checklist are work. A few are dates the whole deal turns on: acceptance, the inspection deadline, the day it closes. Fla...
  9. Use Tasks to Track Key Dates on a Transaction

    One flag turns a checklist task into a milestone — and milestones show up on your coversheets, in your calendar, and inside your client emails. Introduction A key date is a checklist task you've flagged with the key icon. That's the whole defin...
  10. Checklists Panel

    The Checklists area is where a transaction's checklists live — expand them, reorder them, and set how they display. Introduction Every transaction keeps its checklists in one place, in the left menu under Checklists. Whatever landed on the deal...