Updated Articles

  1. Deductions FAQ

    Deductions come out of one party's share and get paid to another, and they can't be created on the fly or exceed the share they come from. Answers to the common questions about payees, reporting, and when to reach for something else. Do I have to...
  2. Why Won't a Deduction Save or Apply?

    A deduction that won't go in usually hits one of three walls: there's not enough commission left to take it from, the CDA was generated before the deduction was added, or the type was never set up. Here's how each one looks and what clears it. To...
  3. Collect a Fee From the Buyer or Seller

    A buyer or seller owes your office something that isn't commission — a broker fee, a retainer, a reimbursement, a tax. Client Fees is the one mechanism that collects it at closing, and it works even when the commission is zero. Introduction Mon...
  4. Client Fees

    When a buyer or seller pays something on top of the commission, that's a client fee — collected at closing and routed to your brokerage or to the agent. Introduction A buyer pays a transaction fee. A seller offers your agent a bonus for getting...
  5. Client Fees FAQ

    Client fees are paid by a buyer or seller on top of the commission, and the section you collect them in decides who gets the money. Answers to the common questions about payers, payees, and how client fees land in reports. Is a client fee taken o...
  6. Agent Fees

    Agent fees are what an agent pays the brokerage out of their own share of a commission: office admin, E&O, B&O tax. Set them up once and they're ready on every transaction. Introduction Every brokerage takes something back from its agents at cl...
  7. Agent Fees FAQ

    Agent fees run from the agent to the brokerage, come out of the agent's share after the split, and can never exceed what that agent earned. Answers to the common questions about setting them up, percentage bases, and zero-commission deals. Who ca...
  8. Why Is an Agent Fee Calculating the Wrong Amount?

    When an agent fee lands on a different number than you expected, it's nearly always the fee's percentage basis, the way the percentage was typed, or a transaction that was entered before the fee changed. Here's how to tell which. The Fee Is Calcu...
  9. Add a Bonus to an Agent's Commission

    A bonus can come from the seller, from the brokerage, or from someone who isn't on the deal at all — and each of those is a different entry. Get the source right and the bonus prints correctly without disturbing anyone's split. Introduction Bon...
  10. YTD Pop-up

    Click into an agent's boxes while you're entering commissions and their year-to-date production appears beside you — closings, volume, units, fees, and the commission notes from their profile. Introduction Deciding what an agent gets on this de...