Pipeline eSign

Articles

Trial Credits FAQ
Master admins get two free signature requests before they activate a plan, and nobody else in the account sees eSign until they do. Answers to the common questions about trying Pipeline eSign, who can do it, and what happens next. Is there a free...
Why Don't I See Pipeline eSign in My Account?
When Pipeline eSign isn't switched on, it's hidden rather than greyed out — so a missing menu almost always means a setting somewhere, not a broken account. There's No eSign Anywhere in Pipeline eSign isn't on by default. Until a master admin t...
eSign Forms FAQ
Master admins build eSign forms from the PDFs on your Reference page, and every field stays editable when a request goes out. Answers to the common questions about who builds forms, what you can put on them, and what a sender can change. Who can ...
eSign Monthly Limit FAQ
Pipeline bills signature requests in blocks of ten at a per-request price set by your Transaction Plan, and you only pay for the blocks your team sends. Answers to the common questions about cost, limits, and what counts as a request. Is Pipeline...
Request Status FAQ
Every sent request carries a status, a per-signer breakdown, and a gear menu of things you can do to it. Answers to the common questions about tracking, reminding, canceling, and archiving. Where do I see everything I've sent for signature? Cl...
Sending eSign Requests FAQ
A signature request can start from a transaction, your Reference library, or a file on your computer, and one send counts as one request. Answers to the common questions about where to start, what counts, and what you can still change. Do I have ...
Signed Docs Return FAQ
The executed document returns to Pipeline on its own, with a certification and event log attached. Answers to the common questions about where it lands, what's in it, and what to do next. Do I have to download the signed document and upload it ag...
Signers FAQ
Signers reach the document through a secure emailed link and see only the fields you assigned them. Answers to the common questions about adding signers, ordering them, and what they experience. Do my signers need a Paperless Pipeline account? ...
Why Won't My Signature Request Send or Open?
Most signature requests that won't go out come down to one of three things — the option isn't there, the file is too big, or the problem is on the signer's end. Here's how to tell them apart. [Send for Signature] Isn't on the Transaction The op...
eSign Drafts FAQ
A draft holds a signature request exactly as you built it: the documents, the signers, and every field you placed, waiting until you're ready to send. Answers to the common questions about saving, finding, and finishing one. Where do I find a req...