New Articles

  1. Why Did Pipeline AI Fill a Field Wrong or Leave It Blank?

    Pipeline read your document, but a value came back blank, landed somewhere you didn't expect, or doesn't match the contract. Each of these has a cause, and each is fixable on the review screen before you save. A Field Came Back Blank Pipeline l...
  2. Build a Transaction From the Listing Agreement

    The signed listing agreement already holds the property, the sellers, the dates, and the price. Hand it to Pipeline and the file builds itself while you check the work. Introduction New listing intake is the same twenty minutes every time. Some...
  3. Why Can't I Update the Credit Card on a Member Account?

    Inside an Enterprise, the card on file is controlled from the Enterprise Portal — so a missing [Update Credit Card] option is almost always permissions, not a bug. Here's how to tell which wall you've hit. [Update Credit Card] Isn't in Your Admin...
  4. Combined Billing Report

    At the start of each month, a single spreadsheet lands in your inbox with last month's charges for every account in your Enterprise. Introduction Closing the books on twelve offices means twelve sets of charges, and none of them sit anywhere yo...
  5. Combined Billing Report FAQ

    Pipeline emails the Combined Billing Report to Enterprise Admins at the start of each month, covering the month just ended. Answers to the common questions about who gets it, what's in it, and what to do when it doesn't arrive. Who receives the C...
  6. Billing Control

    In an Enterprise, billing runs from one place. The Enterprise Admin controls the card on file for every member account, and can hand that control to a master admin whenever an office would rather manage its own. Introduction An office admin goe...
  7. Billing Control FAQ

    Billing for every account in an Enterprise runs through the Enterprise Admin, from the Enterprise Portal. Answers to the common questions about who can update a card, delegating billing to a master admin, and what each account is charged. Who can...
  8. Member Accounts

    The accounts inside your Enterprise are still whole accounts, with their own users, their own settings, and their own bill. The portal is how you reach them. Introduction The worry when offices get grouped together is that they stop being their...
  9. Member Accounts FAQ

    Every account in an Enterprise stays a complete account, and moving one in or out is a request rather than a switch. Answers to the common questions about adding accounts, leaving an Enterprise, and who pays for what. Can an account that already ...
  10. Leave an Enterprise and Run Your Account Yourself

    Your franchise agreement is ending and the account stays with you. Coming out of an Enterprise keeps every transaction, user, and document exactly where it is — what changes is who administers it and who pays the bill. Introduction An office le...