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You opened the reset link, typed your new password — and clicking [Change Password] does nothing. Almost always a browser issue. Almost always fixable in a minute.
Reason
The reset page relies on browser features that occasionally g...
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You hit Ctrl + Alt + T and the Add Transaction form doesn't open. The shortcut itself is fine. Something else has the keyboard's attention.
Reason
A few things tend to swallow Pipeline's shortcuts: another tab or window has focu...
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Locked out and can't remember which address you sign in with? You can recover it. The path depends on whether you're still signed in somewhere.
Reason
Pipeline ties each profile to one login email address. If you've used a few addre...
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The questions support hears most about Pipeline's keyboard shortcuts — paging through previews, the Mac modifier, and what to do when a combination doesn't fire.
What's the keyboard shortcut to move through pages in a document preview?...
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Your Pipeline password is yours to manage. Change it from My Info when you know your current one. Reset it from the login page when you don't. Here's what readers ask most often.
How do I reset my forgotten password?
Go to the Pi...
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Forgot your password? Reset it from the login page. Remember it but want a new one? Change it from My Info . Either way, it's yours to manage — support can't see passwords and can't change them for you.
Introduction
Your Pipeline p...
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You got a Pipeline security code email you didn't request. That's a sign someone tried to sign in with your credentials — but the way 2FA works, they didn't make it.
Reason
Pipeline emails the 2FA code to your login email after a ...
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Bounce-backs from Pipeline messages you didn't send. Reports of spam from your address. The first instinct is "we've been hacked" — and the fix is straightforward.
Reason
Someone got hold of the user's Pipeline credentials and sig...
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You clicked [Send Reset Email] and waited. Nothing showed up. The fix depends on which of a small set of causes you hit — and most of them clear in a minute.
Reason
The most common reasons: the email landed in spam, your address is ...
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You set a new password through the reset flow. Signing in still throws "Incorrect email or password." That usually traces to one of two things — and the fix is straightforward.
Reason
Two recurring causes account for almost every ...