Updated Articles

  1. Using Message Templates

  2. Introduction: Sharing Message Templates

    Start with a short paragraph that: Names the feature/topic Explains its purpose or problem solved Emphasizes the main benefit(s) to the user Example: [Feature/Topic] helps you [do X faster / avoid Y / ensure Z]. Instead of [old pain po...
  3. Sharing Message Templates Overview

    A one-sentence headline summary highlighting the benefit. ...
  4. Your Message Templates

  5. Use Message Templates

  6. Schedule Message Templates

  7. Share Message Templates

  8. Delete a Message Template

    Remove a template you no longer need.   Who Can Do This : You can delete any message templates you’ve created. To delete a message template: Choose a Message to Delete   Access your message templa...
  9. Edit a Message Template

    Update your saved templates to keep messages current, accurate, and aligned with your communication style and brand. Who Can Do This : You can edit any message templates you’ve created. To edit a message template: ...
  10. Create Message Templates

    Create reusable templates for the messages you send most often, saving time and ensuring consistency. Learn how to Create Message Templates   ...