Updated Articles

  1. eSign Drafts FAQ

    A draft holds a signature request exactly as you built it: the documents, the signers, and every field you placed, waiting until you're ready to send. Answers to the common questions about saving, finding, and finishing one. Where do I find a req...
  2. Why Won't My Signature Request Send or Open?

    Most signature requests that won't go out come down to one of three things — the option isn't there, the file is too big, or the problem is on the signer's end. Here's how to tell them apart. [Send for Signature] Isn't on the Transaction The op...
  3. Sending eSign Requests FAQ

    A signature request can start from a transaction, your Reference library, or a file on your computer, and one send counts as one request. Answers to the common questions about where to start, what counts, and what you can still change. Do I have ...
  4. eSign Monthly Limit

    Set the most your office can spend on signature requests in a month, then pay only for the blocks your team actually sends. Introduction Pipeline eSign is a paid add-on, separate from what you already pay for Pipeline. That catches offices out,...
  5. eSign Monthly Limit FAQ

    Pipeline bills signature requests in blocks of ten at a per-request price set by your Transaction Plan, and you only pay for the blocks your team sends. Answers to the common questions about cost, limits, and what counts as a request. Is Pipeline...
  6. eSign Forms

    Turn a PDF from your Reference page into a reusable form with the signers named, the fields placed, and transaction details already filled in — so the doc your office sends most goes out the same way every time. Introduction Every office has a ...
  7. eSign Forms FAQ

    Master admins build eSign forms from the PDFs on your Reference page, and every field stays editable when a request goes out. Answers to the common questions about who builds forms, what you can put on them, and what a sender can change. Who can ...
  8. Why Don't I See Pipeline eSign in My Account?

    When Pipeline eSign isn't switched on, it's hidden rather than greyed out — so a missing menu almost always means a setting somewhere, not a broken account. There's No eSign Anywhere in Pipeline eSign isn't on by default. Until a master admin t...
  9. Try Pipeline eSign Before Opening It to the Office

    Two free signature requests are enough to answer the real question — not whether the software works, but whether the round trip fits how your office already runs. Introduction Nothing about eSign appears in your account until a master admin goe...
  10. Pipeline eSign Activation

    Turning Pipeline eSign on is a master admin's job, and it takes about a minute from inside your account. The moment you do, signature requests open up for everyone on your team. Introduction Your deals already live in Pipeline and the signatures...