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  1. Get Help

    Need a hand? The quickest way to reach us is right inside Pipeline — and a real person on our team reads every message. Introduction When something in Pipeline isn't working or doesn't make sense, you can write to our support team from inside P...
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  3. Turning On Pipeline AI

    Admin Version View Agent Version ↗ Let Pipeline AI do the reading, and review what it gets ready for you. Introduction Pipeline AI is the AI built into Pipeline. It reads your real estate documents so you and your team don't h...
  4. Uploading Docs

    Drag a stack of PDFs in or pick them from your computer — docs go straight onto a transaction, or into Unassigned to file later. Introduction Sometimes the paperwork is already sitting on your computer and there's nothing to forward. Uploading ...
  5. Pipeline AI Settings

    Choose who can use Pipeline AI, and limit what it costs once your monthly credit is used. Introduction Pipeline AI Settings is the one page where a master admin decides how Pipeline AI works for your office. Pipeline AI works with nothing to s...
  6. Using Pipeline AI (for Agents)

    Agent Version View Admin Version ↗ Send in your deal documents, and review what Pipeline AI gets ready from them. Introduction Pipeline AI is the AI built into Pipeline. It reads your real estate documents so you don'...
  7. Doc Preview

    Click a doc's name and it opens right there on the page — read it, page through it, and keep working without downloading a thing. Introduction Most of the time you don't need the file, you need to look at it. Checking one initial shouldn't cost...
  8. Paperless Pipeline Security

    Paperless Pipeline protects your data with bank-grade encryption, isolated accounts, and PCI-certified infrastructure — with simple ways to add your own layer on top. Introduction People arrive at this page for one of two reasons: they're evalu...
  9. AI Create

    Review the Add Transaction form AI Create fills in from a contract, then add the transaction. Introduction AI Create is the part of Pipeline AI that turns a contract into a new transaction, so you review it instead of typing it in. When some...
  10. AI Assign

    Review the name and transaction AI Assign picked for each new doc in Unassigned , then assign it. Introduction AI Assign is the part of Pipeline AI that sorts the docs coming into Unassigned , so they're ready for you to assign. It works on ...