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Last Updated: 04/05/2024
Paperless Pipeline Customer Support We provide unlimited support via email which allows us to best serve our customers in the most timely and efficient manner possible. During business hours, you can typically expect a response within ...
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Last Updated: 04/10/2026
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Add a Location to give an office, team, or group its own users, transactions, and permissions.
Introduction
You're opening a second office, or a group inside your company needs its files kept apart from everyone else's. Either way the move is t...
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Last Updated: 09/09/2026
in More Guides By Topic Documents Your company's Reference page is the shared library — the blank forms, disclosures, training material, and links an admin posts once so nobody on the team has to hunt for them.
Introduction
Every brokerage has the same small pile nobody should ...
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Last Updated: 08/28/2026
in What's New
Twice as Many Custom Fields
Custom fields just got a lot more room to grow. You can now create up to 20 custom fields, double what you had before.
And it's not just extra storage. Whatever you put in a custom field, Pipeline knows w...
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Last Updated: 08/28/2026
in What's New Control Who Can Run Pipeline AI You asked, and we listened. This was the top request we heard after Pipeline AI launched. Now, you can decide who at your office is able to run each Pipeline AI action. By default, everyone keeps the access the...
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One email address signs you in and sends your messages, and you manage both it and your password from [My Info]. Answers to the common questions about changing your email, your password, and your first login.
How do I change my email address?
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Signing in takes your email address, your password, and a two-factor code when it's turned on. Answers to the common questions about staying signed in, two-factor codes, and login trouble.
Where do I log in?
At app.paperlesspipeline.com . Si...
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The Archive Plan keeps your Pipeline data online and read-only for a low monthly rate, so you can step away from the service without leaving your records behind.
Introduction
Most offices that stop using Pipeline don't stop needing what's in it...
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An office wound down onto the Archive Plan and now somebody needs a file out of it. The records are all there — the only thing standing between you and them is who's allowed to sign in.
Introduction
The Archive Plan keeps a closed office's data...