Fees & Deductions

A bonus can come from the seller, from the brokerage, or from someone who isn't on the deal at all — and each of those is a different entry. Get the source right and the bonus prints correctly without disturbing anyone's split. Introduction Bon...

When an agent fee lands on a different number than you expected, it's nearly always the fee's percentage basis, the way the percentage was typed, or a transaction that was entered before the fee changed. Here's how to tell which. The Fee Is Calcu...

Agent fees run from the agent to the brokerage, come out of the agent's share after the split, and can never exceed what that agent earned. Answers to the common questions about setting them up, percentage bases, and zero-commission deals. Who ca...

Agent fees are what an agent pays the brokerage out of their own share of a commission: office admin, E&O, B&O tax. Set them up once and they're ready on every transaction. Introduction Every brokerage takes something back from its agents at cl...

Client fees are paid by a buyer or seller on top of the commission, and the section you collect them in decides who gets the money. Answers to the common questions about payers, payees, and how client fees land in reports. Is a client fee taken o...

When a buyer or seller pays something on top of the commission, that's a client fee — collected at closing and routed to your brokerage or to the agent. Introduction A buyer pays a transaction fee. A seller offers your agent a bonus for getting...

A buyer or seller owes your office something that isn't commission — a broker fee, a retainer, a reimbursement, a tax. Client Fees is the one mechanism that collects it at closing, and it works even when the commission is zero. Introduction Mon...

A deduction that won't go in usually hits one of three walls: there's not enough commission left to take it from, the CDA was generated before the deduction was added, or the type was never set up. Here's how each one looks and what clears it. To...

Deductions come out of one party's share and get paid to another, and they can't be created on the fly or exceed the share they come from. Answers to the common questions about payees, reporting, and when to reach for something else. Do I have to...

Deductions come out of the brokerage's share or an agent's share of a commission and get paid to someone else — an in-house teammate or an outside company. Introduction Not every dollar on a closing goes to the brokerage or the agent. The trans...

The franchise fee is set once per location, comes off the gross commission before the split, and can be renamed to whatever your brand calls it. Answers to the common questions about where to change it, what it's calculated on, and why your math mig...

The franchise fee is the per-transaction cut your office owes its brand — set it once for a location and Pipeline takes it off the gross commission before the split. Introduction If your office owes a brand a cut of every closing, that cut come...

Off-the-top deductions go wrong in three recognizable ways: the option isn't there at all, the splits underneath them come out short, or there's nothing left in the gross to take them from. Each has a clean fix. The Off-the-Top Option Isn't There...

Off-the-top deductions reduce the gross before Pipeline works out anyone's share, which is exactly why they behave differently from every other fee in the module. Answers to the common questions about turning them on, percentage bases, and what they...

Take an amount out of the gross commission before Pipeline calculates anyone's split, so the figure the brokerage and its agents divide is already net of it. Introduction Some costs belong to the deal rather than to a person: a royalty, a B&O t...

A home warranty, a contractor, a commission advance, a credit back to the buyer — money the agent owes someone else, taken after the split so the brokerage's share never moves. Introduction Plenty of what an agent owes on a closing has nothing ...

Your coordinator works the file and gets paid at closing, and neither of those should put them in your production reports. Two settings do it: assistant for the access, a deduction for the money. Introduction A transaction coordinator sits in a...

Some money never belongs to the split — a franchise royalty, a broker credit, a lead fee. Take it out of the gross first and Pipeline calculates every percentage underneath on what's actually left. Introduction An off-the-top amount is one that...