Resetting your password sends a link to your login email address, and you set a new one from there — no admin needed. Answers to the common questions about timing, delivery, and a missing reset email.
How long does the reset email take?
Within 15 minutes. Open it and click the link to set a new password.
The reset email didn't arrive — what now?
Check your spam folder, then confirm the address. The link only goes to the exact email address on your Pipeline profile, so make sure you requested it with that one.
I don't know my login email address — can I still reset?
No — the reset needs it. If you've forgotten it, see Login Email Address or ask your admin which address is on your profile.
Do I have to be logged in to reset my password?
No. The whole reset runs from the login page and your inbox, so it's built for when you're locked out.
Learn More
Forgot your password, want to change one you know, or need to reset one for an agent? Here's every way to get a password sorted.
See Password Reset
Still Have Questions?
Didn't find your answer above? Email us at help@paperlesspipeline.com and we'll help.