Paperless Sandbox
  • Contact Us
  • Home
  • Glossary
  • Paperless Pipeline
    • Platform
      • Getting into Pipeline
        • Login Email Address FAQ
        • Login Email Address
        • Login FAQ
        • Why Can't I Log In?
        • Login
      • Getting into Pipeline
        • Manage Your Pipeline Login Across Brokerages
        • Password Reset FAQ
        • Password Reset
      • Support
        • Get Help FAQ
        • Get Help
        • Get a New Office Up and Running on Pipeline
        • Training & Onboarding FAQ
        • Training & Onboarding
      • Using the App
        • Color Theme
        • Keyboard Shortcuts FAQ
        • Keyboard Shortcuts
        • Why Is Pipeline Slow or Showing Old Content?
        • Pipeline on Mobile FAQ
        • Pipeline on Mobile
        • System Requirements FAQ
        • System Requirements
    • Account & Billing
      • Account Security
        • Lock Down the Account After a Security Scare
        • Not Receiving Your Security Code
        • Paperless Pipeline Security FAQ
        • Paperless Pipeline Security
        • Two-factor Authentication FAQ
        • Two-factor Authentication
      • Backing Up & Exporting Your Data
        • Archive Plan FAQ
        • Archive Plan
        • Clear Out Transactions Past Your Retention Window
        • Data Retention FAQ
        • Data Retention
        • Get Files Out of an Archived Account
        • Get Your Files Out Before You Go
        • Monthly Backups FAQ
        • Monthly Backups
        • Order Backups for Months You Never Downloaded
        • Produce Your Records for a State Audit
        • Why Won't My Backup Open?
        • Wind Down an Office and Keep the Records Online
      • Billing & Payment
        • Billing History FAQ
        • Billing History
        • Credit Card on File FAQ
        • Credit Card on File
        • Get Billing Records to Your Bookkeeper
        • Hand the Account to a New Owner After a Sale
        • Keep Service Running When Your Card Fails
        • Why Won't My Card Update or Payment Go Through?
      • Changing or Closing Your Account
        • Account Cancellation FAQ
        • Account Cancellation
        • Account Merge FAQ
        • Account Merge
        • Get Data Back From an Account You Canceled
        • Location Merge FAQ
        • Location Merge
        • Location Transfer FAQ
        • Location Transfer
        • Merge Two Office Locations Into One
        • Merge Two Pipeline Accounts After an Acquisition
        • Move Your Transactions When You Change Brokerages
        • Move an Office to a Different Pipeline Account
        • Reinstatement FAQ
        • Reinstatement
      • Plans & Usage
        • Billing Cycle FAQ
        • Billing Cycle
        • Current Usage FAQ
        • Current Usage
        • Load Your Back Catalog Without Buying a Bigger Plan
        • Open a New Office — New Location or New Account?
        • Right-Size Your Plan to Your Season
        • Transaction Overages FAQ
        • Transaction Overages
        • Transaction Plans FAQ
        • Transaction Plans
        • Why Can't I Downgrade My Plan?
      • Setting Up Your Account
        • Admin & Support Contact FAQ
        • Admin & Support Contact
        • Choose Between One Account, Separate Accounts, and an Enterprise
        • Company Announcement FAQ
        • Company Announcement
        • Company Logo FAQ
        • Company Logo
        • Company Name & License FAQ
        • Company Name & License
        • Rebrand Your Company Across Pipeline
        • Redirect Pipeline's Automatic Emails After a Staff Change
        • Why Does My Logo Look Distorted or Fuzzy?
    • Locations & Users
      • Adding & Managing Locations
        • Adding a Location FAQ
        • Adding a Location
        • Location Deactivation FAQ
        • Location Deactivation
        • Location Info FAQ
        • Location Info
        • Primary Location Contact FAQ
        • Primary Location Contact
        • Retire a Location Without Losing Its History
        • Set Up a New Office Location End to End
        • Set Up a Team Inside an Office
      • Adding & Managing Users
        • Add Users Now and Send Their Logins Later
        • Add a Shared Inbox to Your Staff Recipients
        • Add an Agent Whose Email Is Already in Use Elsewhere
        • Adding a User FAQ
        • Adding a User
        • Agent Roster Import FAQ
        • Agent Roster Import
        • Bulk-Onboard a Roster of Agents
        • Can't Add a User? Email Already Exists
        • Change a Setting Across Every User at Once
        • Close Out Commissions for an Agent Who Already Left
        • Consolidate a Person’s Duplicate Profiles
        • Cover Someone’s Files While They’re Out
        • Cut Off Access Immediately After a Termination
        • Decide Who Can See Commission Numbers
        • Give an Assistant Access to Just That Agent's Files
        • Give an Auditor Read-Only Access
        • Keep Your Email Address When You Change Brokerages
        • Location Membership FAQ
        • Location Membership
        • Offboard a Departing Agent Without Losing Their Files
        • One Person, Two Roles (Broker Who Is Also an Agent)
        • Set Up a Transaction Coordinator With the Right Access
        • User Deactivation FAQ
        • User Deactivation
        • User Permissions FAQ
        • User Permissions
        • User Profile FAQ
        • User Profile
        • User Reactivation FAQ
        • User Reactivation
        • User Search FAQ
        • User Search
        • Users List FAQ
        • Users List
        • Welcome Emails FAQ
        • Welcome Emails
      • Who Can Do What
        • Admin / Staff (Location Admin) FAQ
        • Admin / Staff (Location Admin)
        • Agents FAQ
        • Agents
        • Give Someone Access to Every File Without Making Them a Master Admin
        • Give a Branch Manager Access to Only Their Office
        • Hand Off Master Admin When the Current One Is Leaving
        • Master Admin FAQ
        • Master Admin
        • Take Over the Account When the Master Admin Is Gone
    • Transactions
      • Adding & Managing Transactions
        • Activity History FAQ
        • Activity History
        • Adding a Transaction FAQ
        • Adding a Transaction
        • Answer How Many and How Much for the Monday Meeting
        • Control What Carries Over to a New Offer
        • Deal Falls Through, New Offer on the Same Listing
        • Find the Deals With Something Missing
        • Load Your Past Transactions Into a New Account
        • Location
        • Manage Both Sides of a Sale in a Single Transaction
        • Move an Agent's Transactions to a Different Office
        • New Offers FAQ
        • New Offers
        • Prove When a Document Arrived and Who Reviewed It
        • Store Buyer Broker Agreements Before You Have an Address
        • Track a Lease or Commission That Renews Every Period
        • Transaction Details FAQ
        • Transaction Details
        • Transaction Duplication FAQ
        • Transaction Duplication
        • Transaction ID FAQ
        • Transaction ID
        • Transaction Names FAQ
        • Transaction Names
        • Transaction Search FAQ
        • Transaction Search
        • Transaction Sides FAQ
        • Transaction Sides
        • Transactions List FAQ
        • Transactions List
        • Why Can't I Add a Transaction?
      • Adding Agents & People
        • Agent Assistants FAQ
        • Agent Assistants
        • Assign Agents FAQ
        • Assign Agents
        • Outside (Co-op) Agents FAQ
        • Outside (Co-op) Agents
        • Pull a List of the Co-op Agents You've Worked With
        • Reassign a Departed Agent's Transactions to Someone Else
        • Run a Deal With Agents From Two Different Offices
        • Swap an Agent's Assistant Across Every File They're On
        • Work With the Agent on the Other Side of the Deal
      • Customizing Transactions
        • Build a Status List That Matches How Your Office Works
        • Classify Your Transactions by Type
        • Contingency Dates FAQ
        • Contingency Dates
        • Coversheet Layout FAQ
        • Coversheet Layout
        • Custom Fields FAQ
        • Custom Fields
        • Default Field Values FAQ
        • Default Field Values
        • Get Every Transaction Named Your Office's Way
        • Hand Escrow Everything They Need on One Page
        • Keep Your Active Transactions List Clean
        • Lead Sources FAQ
        • Lead Sources
        • Optional Fields FAQ
        • Optional Fields
        • Prove Which Lead Sources Actually Produce
        • Run Rentals and Property Management in Pipeline
        • Track a Detail Pipeline Has No Field For
        • Track the Contract Dates Your Deals Run On
        • Transaction Labels FAQ
        • Transaction Labels
        • Transaction Naming Instructions
        • Transaction Statuses FAQ
        • Transaction Statuses
        • Why Can't I Update a Transaction Field?
      • Downloading & Recovering
        • Get an Agent's Files Offline Before They Leave
        • Give an Auditor What They Need, Not Your Whole Account
        • Individual Transaction Downloads FAQ
        • Individual Transaction Downloads
        • Transaction Backup Inclusion FAQ
        • Transaction Backup Inclusion
        • Transaction Deletion FAQ
        • Transaction Deletion
        • Why Can't I Delete a Transaction?
      • Sale & Commission
        • Commission Info
      • Who Can Do What
        • Decide What Agents Can Change on Their Own Deals
        • Share a Transaction With Someone Who Isn't a Pipeline User
        • Transaction Access FAQ
        • Transaction Access
        • Transaction Permissions FAQ
        • Transaction Permissions
        • Use a Transaction to Store Files That Aren't Deals
        • Why Can't an Agent Update a Transaction Field?
    • Checklists & Tasks
      • Customizing Checklists
        • Adding a Checklist Template FAQ
        • Adding a Checklist Template
        • Assign Every Task to the Right Person From the Template
        • Build a Checklist Only Certain People Can See
        • Build a Family of Similar Checklists Without Starting Over
        • Checklist Templates FAQ
        • Checklist Templates
        • Document Names or Tasks to Track FAQ
        • Document Names or Tasks to Track
        • Get Agents to Fill In the Fields You Need
        • Get a 30-Day Warning Before a Listing Expires
        • Key Dates FAQ
        • Key Dates
        • Make a Long Checklist Readable
        • Move Your Checklists Into Another Account
        • Set Up Tasks That Only Apply to Some Deals
        • Task @Mentions FAQ
        • Task @Mentions
        • Task Due Dates FAQ
        • Task Due Dates
        • Task Visibility FAQ
        • Task Visibility
        • Use Tasks to Track Key Dates on a Transaction
      • Using Checklists
        • Applying a Checklist FAQ
        • Applying a Checklist
        • Checklists Panel FAQ
        • Checklists Panel
        • Completion Percentage FAQ
        • Completion Percentage
        • Pinned Checklist
        • See Which Files Are Behind Without Opening Each One
        • Send Outstanding Items to an Agent or a Client
      • Who Can Do What
        • Checklist Access FAQ
        • Checklist Access
        • Checklist Permissions FAQ
        • Checklist Permissions
        • Give a TC Exactly the Checklist Access They Need
        • Run Different Checklists for Each Office
      • Your Tasks & Reminders
        • Agent Checked Tasks FAQ
        • Agent Checked Tasks
        • Clear the Decks When a Deal Falls Through
        • Completed Tasks FAQ
        • Completed Tasks
        • Find Every File Missing a Specific Form
        • Find One Person's Tasks Across the Whole Account
        • Not Applicable Tasks FAQ
        • Not Applicable Tasks
        • Review Your Agents' Work Before It Counts as Done
        • Tasks List FAQ
        • Tasks List
        • Tasks Search FAQ
        • Tasks Search
        • Work Your Own Task List From One Page
    • Contacts
      • Adding & Managing Contacts
        • Adding a Contact FAQ
        • Adding a Contact
        • Contact Order FAQ
        • Contact Order
        • Cross-Transaction Contact Updates FAQ
        • Cross-Transaction Contact Updates
        • Fix a Contact's Details Everywhere They Appear
        • Hidden Contacts FAQ
        • Hidden Contacts
        • Why Can't I Add a Contact?
      • Customizing Contacts
        • Auto-suggested Contacts FAQ
        • Auto-suggested Contacts
        • Clean Up Your Contact Roles List
        • Contact Fields FAQ
        • Contact Fields
        • Contact Roles FAQ
        • Contact Roles
        • Why Aren't Contact Suggestions Working?
    • Documents
      • Customizing Documents
        • Break Apart Templates FAQ
        • Break Apart Templates
        • Doc Labels FAQ
        • Doc Labels
        • Doc Name Grouping FAQ
        • Doc Name Grouping
        • Duplicate Doc Prevention FAQ
        • Duplicate Doc Prevention
        • Keep Rejected and Backup Offers on File
        • Make Agents Name and Categorize Documents Your Way
        • Organize a Transaction's Documents Into Your Own Buckets
        • PDF-Only Restriction FAQ
        • PDF-Only Restriction
        • Permission Category
        • Standardized Document Names FAQ
        • Standardized Document Names
        • Stop Signature Images and Junk From Landing in Your Queue
        • Why Are My Documents Grouped Together on a Transaction?
        • Why Was My Document Rejected as Not a PDF?
        • Why Was My Document Rejected as a Duplicate?
      • Getting Docs In
        • Why Can't I Find a Doc That Was Uploaded?
        • Assignment History FAQ
        • Assignment History
        • Bring Documents In From Another System
        • Doc Assignment FAQ
        • Doc Assignment
        • Doc Source FAQ
        • Doc Source
        • Dropbox Imports FAQ
        • Dropbox Imports
        • Why Aren't My Emailed Docs Showing Up?
        • Forward an Office Inbox Into Pipeline
        • Maildrop FAQ
        • Maildrop
        • Move Documents to the Right Transaction
        • Set Up Your Office Scanner to File Into Pipeline
        • Unassigned Docs List FAQ
        • Unassigned Docs List
        • Unassigned Docs Search FAQ
        • Unassigned Docs Search
        • Uploading Docs FAQ
        • Uploading Docs
        • Work the Unassigned Queue Fast
      • Recovering Deleted Docs
        • Deleted Docs FAQ
        • Deleted Docs
        • Doc Recovery FAQ
        • Doc Recovery
        • Why Did a Document Disappear from a Transaction?
      • Reference
        • A Reference Doc Won't Open or Download
        • Reference Library & Forms FAQ
        • Reference Library & Forms
        • Reference List FAQ
        • Reference List
        • Send a Blank Form and Get the Signed Copy Back
        • Set Up Your Office's Reference Library
        • Your Reference Page Isn't Showing What You Expect
      • Reviewing & Compliance
        • Clear a Backlog of Unreviewed Documents
        • Doc Comments FAQ
        • Doc Comments
        • Doc Review FAQ
        • Doc Review
        • Entered Docs FAQ
        • Entered Docs
        • Get the Unreviewed Page Down to What Actually Needs You
        • Send a Document Back to the Agent for a Fix
        • Turn On a Second Sign-Off for Documents
        • Unreviewed Docs List FAQ
        • Unreviewed Docs List
        • Unreviewed Docs Search FAQ
        • Unreviewed Docs Search
        • Why Can't I Add or See a Doc Comment?
        • Why Doesn't My Unreviewed Queue Look Right?
      • Who Can Do What
        • Document Access FAQ
        • Document Access
        • Document Permissions FAQ
        • Document Permissions
        • Keep Each Side's Documents Private on an In-House Deal
        • Why Can't an Agent See a Document?
      • Working With Docs
        • Combine Documents Into One File to Send or Print
        • Doc Break Apart FAQ
        • Doc Break Apart
        • Doc Deletion
        • Doc Merge FAQ
        • Doc Merge
        • Doc Preview FAQ
        • Doc Preview
        • Doc Rotation FAQ
        • Doc Rotation
        • Fix a Single Page in a Document Already in Pipeline
        • Split a Scanned Packet Into Separate Documents
        • Transaction Docs List FAQ
        • Transaction Docs List
        • Why Do I Get an Error Breaking Apart or Merging a Doc?
        • Why Won't My Doc Preview Correctly?
    • Messaging & Notifications
      • Adding Notes
        • Hand Over a Transaction's Email History
        • Keep a Note or Email Off the Agent's View
        • Notes & Sent Emails FAQ
        • Notes & Sent Emails
        • Staff Recipients Section FAQ
        • Staff Recipients Section
        • Transaction Notes FAQ
        • Transaction Notes
        • Why Can't an Agent See an Email on a Transaction?
      • Document Alerts
        • Why Isn't an Agent Getting Doc Comment Notifications?
        • Doc Comment Notifications FAQ
        • Doc Comment Notifications
        • Why Aren't Doc Notifications Reaching the Right People?
        • Doc Notifications FAQ
        • Doc Notifications
        • Know the Moment a Document Lands
      • Email History
        • Why Am I Getting Doc Acknowledgement Emails I Didn't Expect?
        • Email Acknowledgement FAQ
        • Email Acknowledgement
        • Get Text Message Threads Into the Transaction Record
        • Get Your Email Correspondence Into the Transaction File
        • Know When Someone Replies to a Transaction Email
        • Received Emails FAQ
        • Received Emails
      • Sending Email
        • An Email You Sent Didn't Arrive
        • Bounce List FAQ
        • Bounce List
        • Composing an Email FAQ
        • Composing an Email
        • Documents For Header FAQ
        • Documents For Header
        • Email Deliverability FAQ
        • Email Deliverability
        • Formatting Toolbar FAQ
        • Formatting Toolbar
        • Send-From Identity FAQ
        • Send-From Identity
        • Stray Symbols or Missing Formatting in a Message
      • Setting Up Messages
        • Alternate Signatures
        • Autofill Tags FAQ
        • Autofill Tags
        • Email Signatures FAQ
        • Email Signatures
        • Make Pipeline's Emails Look Like They Came From You
        • Message Templates Are Missing, Blank, or Out of Date
        • Minimal Formatting FAQ
        • Minimal Formatting
        • My Templates FAQ
        • My Templates
        • Share Message Templates and Keep Them When Someone Leaves
        • Shared Templates FAQ
        • Shared Templates
        • Template Library FAQ
        • Template Library
        • Why Isn't My Autofill Tag Filling In?
        • Write One Template That Fills In Each Deal's Details
    • Automation
      • Auto-Applying Checklists
        • Checklist Auto-Apply Rules FAQ
        • Checklist Auto-Apply Rules
        • Duplicate or Unwanted Checklists Are Auto-Applying
        • Make the Right Checklist Apply Itself
        • Why Didn't My Checklist Auto-Apply?
      • Automatic Emails
        • Agent Anniversary Emails FAQ
        • Agent Anniversary Emails
        • Catch Status Changes Without Watching the Transactions List
        • Closing & Expiration Reminders FAQ
        • Closing & Expiration Reminders
        • Control Which Automatic Emails Your Team Gets
        • Daily Activity Emails FAQ
        • Daily Activity Emails
        • Monthly Production Summary FAQ
        • Monthly Production Summary
        • Why Aren't Pipeline's System Emails Reaching an Agent?
      • Dates & Deadlines
        • Automatic Listing Expiration FAQ
        • Automatic Listing Expiration
        • Build a Contract-to-Close Timeline That Calculates Itself
        • Why Aren't My Business Holidays Being Skipped?
        • Business Holidays FAQ
        • Business Holidays
        • Daily Task Reminder Emails FAQ
        • Daily Task Reminder Emails
        • Decide Whether Pipeline Should Expire Your Listings
        • Why Did My Listing Expire or Its Expiration Date Disappear?
        • Stop the Daily Task Email From Drowning You
        • Trigger Dates FAQ
        • Trigger Dates
      • Scheduling Messages
        • A Scheduled Message Never Went Out
        • Message Queuing FAQ
        • Message Queuing
        • Message Scheduling FAQ
        • Message Scheduling
        • Scheduled Messages Queue FAQ
        • Scheduled Messages Queue
        • Send the Right Message at the Right Moment in the Deal
    • Search, Navigation & Reporting
      • Exports & Downloads
        • Contact Export FAQ
        • Contact Export
        • Full Spreadsheet FAQ
        • Full Spreadsheet
        • Get a Checklist or Task List Onto Paper
        • Get an Agent Their Own Contact List
        • List Downloads FAQ
        • List Downloads
        • Produce the Transaction Log Your State Requires
        • Pull Your Client List Out for a Mailing
        • Total Agent Earnings Without the Commission Module
        • Transaction Spreadsheet Downloads FAQ
        • Transaction Spreadsheet Downloads
        • Turn a Pipeline Download Into the Report You Need
        • Why Is My Transaction Spreadsheet Missing Transactions?
      • Home Dashboard
        • A Home Page Count Doesn't Look Right
        • Recently Viewed FAQ
        • Recently Viewed
        • Stat Tiles FAQ
        • Stat Tiles
        • What's New Alert
      • Production & Inventory Reports
        • Commission Summary FAQ
        • Commission Summary
        • Comparative Production FAQ
        • Comparative Production
        • Listing Inventory Report FAQ
        • Listing Inventory Report
        • Pending Inventory Report FAQ
        • Pending Inventory Report
        • Why Are Transactions Missing From My Report?
      • Saving a View
        • Build the Saved Views Your Office Works From Every Morning
        • Custom Shortcuts FAQ
        • Custom Shortcuts
        • List Column Preferences
        • List Sorting
        • My List Sort or Columns Aren't What I Set
        • Why Isn't My Shortcut Showing the Right Results?
        • Transaction Flags FAQ
        • Transaction Flags
      • Searching
        • Find Out Which Lenders and Title Companies You Actually Use
        • Global Search FAQ
        • Global Search
        • Recent Searches
        • Tell Which Coordinator Owns Which File
        • Type-Ahead Search
        • Why Can't I Find a Transaction or Agent in Search?
      • Usage Reports
        • Find Out Who Is Actually Using Pipeline
        • Total Usage
        • Usage by Agent FAQ
        • Usage by Agent
    • Integrations & API
      • Connected Apps
        • Calendar Syncing FAQ
        • Calendar Syncing
        • DocuSign Integration FAQ
        • DocuSign Integration
        • DocuSign Isn't Working in Pipeline
        • External Transaction Imports FAQ
        • External Transaction Imports
        • Follow Up Boss Embedded App FAQ
        • Follow Up Boss Embedded App
        • Get Your Pipeline Deadlines Onto Your Own Calendar
        • Get a Contract Signed Without Leaving the Transaction
        • Show Transaction Status Inside Follow Up Boss
        • Why Did My Transaction Import Fail?
      • Zapier & API
        • Connect Pipeline to Zapier and Decide Who Owns It
        • Push Closed-Deal Clients Into Your CRM
        • Why Does Our SSO Link Land on the Login Page?
        • Send Closed-Deal Commission Data Into QuickBooks
        • Sign Your People In From Your Own Portal
        • Single Sign-On FAQ
        • Single Sign-On
        • Zapier Integration FAQ
        • Zapier Integration
        • Why Isn't My Zapier Zap Working?
    • Pipeline AI
      • AI Actions
        • Build a Transaction From the Listing Agreement
        • Why Did Pipeline AI Fill a Field Wrong or Leave It Blank?
        • Why Did a Field Change That I Didn't Want Changed?
        • Why Didn't I Get Notified When My AI Result Was Ready?
        • Why Didn't a Value Update From My New Document?
        • Why Is the Wrong Contact on My AI-Created Transaction?
        • Why Isn't My AI-Created Transaction in My Account?
      • AI Budget & Controls
        • AI Monthly Limit FAQ
        • AI Monthly Limit
        • AI Permissions FAQ
        • AI Permissions
        • AI Runs FAQ
        • AI Runs
        • Budget-Exhausted Pause FAQ
        • Budget-Exhausted Pause
        • Roll Out Pipeline AI Without Losing Control of the Spend
        • Usage Estimator FAQ
        • Usage Estimator
        • Why Can't I See Pipeline AI?
        • Why Has Pipeline AI Stopped Working for My Team?
      • AI Document Automation
        • Merge on Unassigned FAQ
        • Merge on Unassigned
      • Setting Up Pipeline AI
        • Pipeline AI Activation FAQ
        • Pipeline AI Activation
    • Pipeline eSign
      • Setting Up eSign
        • Adopt Pipeline eSign Alongside Your Current E-Sign Tool
        • Pipeline eSign Activation
        • Trial Credits FAQ
        • Trial Credits
        • Try Pipeline eSign Before Opening It to the Office
        • Why Don't I See Pipeline eSign in My Account?
        • eSign Forms FAQ
        • eSign Forms
        • eSign Monthly Limit FAQ
        • eSign Monthly Limit
      • Signature Requests
        • Request Status FAQ
        • Request Status
        • Sending eSign Requests FAQ
        • Signed Docs Return FAQ
        • Signed Docs Return
        • Signers FAQ
        • Signers
        • Why Won't My Signature Request Send or Open?
        • eSign Drafts FAQ
        • eSign Drafts
    • Commission Module
      • Agent Commission Plans
        • Commission Notes FAQ
        • Commission Notes
        • Commission Percent FAQ
        • Commission Percent
        • Plan Start Dates FAQ
        • Plan Start Dates
        • Run a Flat-Fee Brokerage in the Commission Module
        • Split Thresholds FAQ
        • Split Thresholds
        • Stop Retyping an Agent's Payment Details
        • Track Each Agent Toward Their Annual Cap
        • Why Isn't the Commission Cap Warning Working?
        • Why Do an Agent's Year-to-Date Figures Look Wrong?
      • CDA
        • CDA Generation FAQ
        • CDA Generation
        • CDA Lock FAQ
        • CDA Lock
        • Change the Numbers After the CDA Is Generated
        • Payables FAQ
        • Payables
        • Run a Deal Where Nobody Earns Commission
        • Tell Title Something the CDA Has No Field For
        • Unreviewed CDAs
        • Why Can't I Generate a CDA?
      • Commission Reports
        • Agent Commissions Report FAQ
        • Agent Commissions Report
        • Agent Contribution FAQ
        • Agent Contribution
        • Agent Income FAQ
        • Agent Income
        • Agent Production FAQ
        • Agent Production
        • Agent Units FAQ
        • Agent Units
        • Aggregate Performance FAQ
        • Aggregate Performance
        • Commission & Closings FAQ
        • Commission & Closings
        • Commission Summary (Commission Module) FAQ
        • Commission Summary (Commission Module)
        • Comparative Production (Commission Module) FAQ
        • Comparative Production (Commission Module)
        • Find Out What the Brokerage Actually Made
        • Forecast What's Closing
        • Get Agents Their Own Commission Numbers
        • Give Every Agent the Production Credit They Earned
        • Lead Sources Report FAQ
        • Lead Sources Report
        • Listing Inventory Report (Commission Module)
        • My Commission Summary Doesn't Look Right
        • My Commissions Report FAQ
        • My Commissions Report
        • Pending Commissions FAQ
        • Pending Commissions
        • Pending Inventory Report (Commission Module) FAQ
        • Pending Inventory Report (Commission Module)
        • Pull the Numbers You Need for 1099s
        • Rank Your Agents and Find the Top Producers
        • Why Don't My Sales Volume Totals Match?
        • Why Is My Commission Report Blank or Missing Transactions?
      • Entering Commissions
        • Why Can't I Enter Commissions on a Transaction?
        • Manage Commissions Workspace FAQ
        • Manage Commissions Workspace
        • Record Buyer-Paid Compensation
        • Split One Deal's Commission Between Two of Your Agents
        • YTD Pop-up FAQ
        • YTD Pop-up
      • Fees & Deductions
        • Add a Bonus to an Agent's Commission
        • Why Is an Agent Fee Calculating the Wrong Amount?
        • Agent Fees FAQ
        • Agent Fees
        • Client Fees FAQ
        • Client Fees
        • Collect a Fee From the Buyer or Seller
        • Why Won't a Deduction Save or Apply?
        • Deductions FAQ
        • Deductions
        • Franchise Fee FAQ
        • Franchise Fee
        • Why Are Off-the-Top Deductions Missing or Calculating Wrong?
        • Off-the-Top FAQ
        • Off-the-Top
        • Pay a Third Party Out of an Agent's Commission
        • Pay a Transaction Coordinator Through the CDA
        • Take Your Brokerage's Fee Off the Top
      • Referrals
        • External Referrers FAQ
        • External Referrers
        • Pay a Referral the Way Your Deal Splits It
        • Record a Referral Fee on a Deal You Weren't Part Of
        • Why Is My Referral Commission Wrong or Missing from Reports?
        • Referral Commissions FAQ
        • Referral Commissions
        • Why Isn't the Referrer Showing as a Payable on the CDA?
      • Setting Up Commissions
        • Commission & CDA Settings FAQ
        • Commission & CDA Settings
        • Commission Module Activation FAQ
        • Commission Module Activation
        • Commission Summary Fields FAQ
        • Commission Summary Fields
        • Why Don't I See Commission & CDA Settings?
        • Get Agents to Hand You the Commission Details
        • Make Your CDAs Show the Right Company and Payable Names
        • Why Don't I See Manage Commissions on a Transaction?
        • Turn On the Commission Module and Issue Your First CDA
        • Update the Signature on Your CDAs
      • Agent Commission Plans
        • CDA
          • Commission Reports
            • Entering Commissions
              • Fees & Deductions
                • Referrals
                  • Setting Up Commissions
                  • Enterprise Portal
                    • Enterprise Accounts Management
                      • Enterprise Admins FAQ
                      • Enterprise Admins
                      • Enterprise FAQ
                      • Enterprise Owner
                      • Why Can't I See the Enterprise Portal?
                      • Enterprise
                      • Leave an Enterprise and Run Your Account Yourself
                      • Member Accounts FAQ
                      • Member Accounts
                    • Enterprise Billing
                      • Billing Control FAQ
                      • Billing Control
                      • Combined Billing Report FAQ
                      • Combined Billing Report
                      • Why Can't I Update the Credit Card on a Member Account?
                • Commission Module
                  • Enterprise Portal
                    • Enterprise Accounts Management
                      • Enterprise Billing
                      • Pipeline AI
                        • AI Actions
                          • Pipeline AI Create
                          • Pipeline AI Notifications
                          • Pipeline AI Update
                        • AI Budget & Controls
                          • AI Document Automation
                            • Setting Up Pipeline AI
                            • Pipeline eSign
                              • Setting Up eSign
                                • Signature Requests
                                • I am an agent.
                                  • I am an admin.
                                    • What's New
                                      • More Guides
                                        • FAQ & Troubleshooting
                                          • Ways to Use Pipeline
                                          • Home

                                          Pipeline AI

                                          AI Actions

                                          AI Budget & Controls

                                          AI Document Automation

                                          Setting Up Pipeline AI

                                          Copyright © 2026 Paperless Pipeline. All rights reserved.